Quick answers to frequently asked questions

Registering yourself on DoorKeys

A: No, registering on DoorKeys is free. There is no commission or brokerage from users on property transactions.
With one registered mobile number, you can create only one account.
• Click on the 'Login Now' link on the top of the page.
• Click on the 'Forgot Password' link.
• Enter any one of the following:
• Registered username / email ID
• Mobile number
On entering your username or registered email ID, a password reset link will be mailed to your email ID. Just click on the link to reset your password. If you have registered with your mobile number, an OTP will be sent on that number. Enter the OTP and the password will be mailed to you.
You will have to send an email from your registered email ID to support@doorkeys.com with the subject line - 'De-activate my account'.
Yes, you can. You just need to send an email from your registered email ID to support@doorkeys.com with the subject line - 'Re-activate my account'.
It's easy to edit your details on DoorKeys. Simply login to your account and make the required changes. If you do not have an account on DoorKeys, now is your chance to create one!
Completely. No personal information is shared on DoorKeys. We have masked numbers that allow sellers and buyers to connect to each other, without sharing personal info.

Searching for a property on DoorKeys

• On the Homepage, select the type of property you are looking for.
• Select your city, locality and budget.
• Click on 'Find my price match'.
• If you need to further narrow your search, you can use the filters.
• When you click anywhere on the listing page, you will be directed to the detail page. You can view the details of the property that have been shared by the seller.
• You can also check the property ID on that page to view the property details later.
It’s very easy to keep a track and save your requirements. Simply click on 'Save requirements' at the top of the page. This also enables the appropriate sellers to contact you once they have something relevant to share.

Posting a property on DoorKeys

Please follow the steps given below to post your property on DoorKeys
• Click on 'Sell Property for Free' at the top right side of the home page
• Fill in the relevant details.
• Add property photos (they help you get better responses).
• If you are a registered user, login with your username and password.
• After filling all the details click on the submit button and you're done!
A successfully posted property listing will be visible on the website for 90 days. You will get a reminder when your listing is about to expire. You can refresh it, post which it will be valid for another 90 days.

Understanding 'DoorKeys Assist'

Doorkeys is India’s first professional end to end property transaction service. Backed by Rising Straits Capital Pte , one of the largest Real Estate PE funds in the country, Doorkeys is redefining the way home are bought and sold in India by focusing on services and the most critical aspect of home buying- PRICE.
Neighborhood Experts are handpicked real estate experts basis expertise, locality knowledge and consumer testimonials. Neighborhood Experts will get you your dream home in budget and locality specified by you. Moreover they will take care of all required documentation.
That’s the whole objective. Once you tell us what you want and you target price we send your requirement to our Neighborhood Experts who in turn check within their client portfolio. We connect you with that Neighborhood Expert who is able to get a price and property match for you. WE ONLY CONNECT YOU ONCE YOU AGREE TO THE PRICE AND OTHER TERMS. WE DON’T SHARE CONTACT DETAILS WITHOUT YOUR CONSENT.
Yes, but a fraction of what you will have to pay if you had transacted through a regular broker. We charge 0.50% as transaction fee for all properties bought through us which is half of what brokers charge for one tenth of the service we provide.
Would you like to do business with someone unknown? No! Same with sellers. Average price for a home in Delhi NCR is more than 50 Lacs. The sellers need to have confidence in prospective buyers in terms of their ability to pay. Linkedin profile gives the sellers an idea about a prospective buyer's professional background which in-turn ensures a response from the seller. Sellers are also more open to negotiate with buyers having credible professional background. Moreover we do not reveal your name and company. Just a snapshot of your professional background.